If you have a question about an existing order please be sure to include the order number from your email in your message. If you wish to ask about wholesale, please visit the wholesale page.
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FAQ
Below are some of are common questions:
Free USA shipping on USA orders over $50
Free USA shipping on orders $50 and above
Free USA shipping on orders $50 and above
Free USA shipping on USA orders over $50
Free USA shipping on orders $50 and above
Free USA shipping on USA orders over $50
If you have a question about an existing order please be sure to include the order number from your email in your message. If you wish to ask about wholesale, please visit the wholesale page.
Below are some of are common questions:
We are a small indie publishing house and we exist to provide beautiful works of magical art. It is our promise never to offer artificially-produced imagery in any of our products. Not now, not ever.
You should have received an email from Shop.com or from La Panthere Studio with your order number and details. If you did not, please send us a message above.
We often fulfill and send orders within a 24-hour turnaround, so if you realize you have made an error in your shipping address, please contact us as fast as you can.
We do, yes. Please see our Terms of Service to see which countries are excluded from our shipping area. We reserve the right to refund and refuse an order at our sole discretion.
It depends on your location, but we try to send out shipments 2x a week so no order should take more than a few days to arrive.
Please use the tracking number provided in the order email to try and locate the parcel with the shipping service. We cannot control what happens to parcels once they are out of our hands.